Being told to park your Jeep outside, away from your own house, and not to plug it in, is not a small ask. For owners of the 4xe plug-in hybrids that is exactly what Jeep has instructed, because the high-voltage battery in these vehicles can catch fire.
The recall covers 2020 through 2025 Jeep Wrangler and 2022 through 2026 Jeep Grand Cherokee plug-in hybrids. Some battery packs were built with cells prone to internal separator damage, which combined with other conditions inside the cell can start a fire, parked or driving.
The important update, and the reason to read past the headline: a remedy now exists. Fiat Chrysler dealers are performing the recall service, which is a full high-voltage battery analysis rather than a simple flash. The dealer connects a battery maintainer, updates the battery pack, hybrid, powertrain and transmission control software, charges the pack to roughly 75 percent and runs a monitored drive cycle; packs that fail the check are replaced. Reporting through the first half of 2026 describes the results as uneven, with some vehicles cleared on software alone, some needing a new pack, and cars sitting at dealerships for weeks waiting on parts.
Until your vehicle has actually been through that service, the interim instruction still stands: park outside and away from structures, and do not recharge. And if your Jeep has already been through it and the hybrid system is still not right, that is a different problem with a different remedy, covered further down this page.
Jeep Wrangler, Grand Cherokee Fire Recall: Quick Facts
Three recalls have been issued to address the Jeep Wrangler and Grand Cherokee PHEV fire risk. Affected vehicles have been placed under an urgent Jeep fire risk warning.
Current Jeep Wrangler, Grand Cherokee 4xe Recall
- NHTSA Safety Issue ID: 25V741000
- Fiat Chrysler (Stellantis) Recall Number: 68C
- Vehicles Recalled: 2020–2025 Jeep Wrangler, 2022–2026 Jeep Grand Cherokee (plug-in hybrid electric vehicle)
- Number Of PHEVs: 320,065
- Issue: The Jeep high voltage battery may cause an electric vehicle fire.
- Cause: The battery packs contain cells susceptible to separator damage which, when combined with other complex interactions within the cells, may cause fires.
- Safety Concern: Vehicle fires may injure drivers and passengers and cause damage to the vehicle and other property.
Recall Remedy: a high-voltage battery pack analysis with battery pack, hybrid, powertrain and transmission control software updates and a monitored drive cycle, with replacement of the battery pack where it fails the check, free of charge.
Interim recall notices were mailed November 20, 2025, and the remedy has since been released to dealers. Jeep Wrangler and Grand Cherokee owners covered by the two earlier battery fire recalls are included in this one and need the updated remedy, so a repair completed in 2024 or early 2025 does not take you out of it.
Jeep Wrangler and Grand Cherokee Recall Instructions
If you own a 2020 to 2025 Jeep Wrangler 4xe or a 2022 to 2026 Jeep Grand Cherokee 4xe, book the recall service. Until it has been performed on your vehicle, park outside and away from anything that could catch fire, and do not recharge; the interim notices state that the fire risk falls as the battery charge is depleted.
To book it, contact Jeep customer service or your local dealership and ask for recall 68C. You can confirm your vehicle is included by searching your Vehicle Identification Number with NHTSA’s “Check for Recalls” tool, where this campaign appears as 25V741000. Vehicles covered by the two earlier battery fire recalls still need the updated remedy, so a completed repair from 2024 or early 2025 does not take you out of this one.
Chrysler/Jeep Recall Contact Information
Jeep Wrangler and Jeep Grand Cherokee 4xe PHEV drivers can contact Chrysler’s customer service at 1-800-853-1403 or the National Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Earlier Jeep Wrangler and Grand Cherokee 4xe Battery Recalls
Recall 24V-720: software flash and battery pack replacement
- NHTSA Safety Issue ID: 24V720000
- Fiat Chrysler (Stellantis) Recall Number: 95B
- Vehicles Recalled: 2020–2024 Jeep Wrangler, 2022–2024 Jeep Grand Cherokee (plug-in hybrid electric vehicle)
- Number Of PHEVs: 154,032
- Recall Remedy: Jeep dealerships would offer a software flash for the high voltage battery pack and, if needed, a replacement battery pack assembly.
- Recall Notification: Interim recall notices were mailed October 11, 2024. Once the remedy became available, Fiat Chrysler issued follow-up notices to Jeep Wrangler owners starting December 17, 2024 and to Jeep Grand Cherokee owners starting January 16, 2025.
Recall 23V-787: the first Jeep Wrangler 4xe battery recall
- NHTSA Safety Issue ID: 23V787000
- Fiat Chrysler (Stellantis) Recall Number: 89A
- Vehicles Recalled: 2021–2023 Jeep Wrangler plug-in hybrid electric vehicle
- Number Of PHEVs: 32,125
- Recall Remedy: Jeep dealers offered to update the high voltage battery pack software and, if a Diagnostic Trouble Code sets, replace the battery pack.
- Recall Notification: Recall notifications were mailed to Jeep Wrangler owners beginning March 7, 2024.
Recall 96B: Mopar hybrid service kit battery packs
- NHTSA Safety Issue ID: 24E080000
- Fiat Chrysler (Stellantis) Recall Number: 96B
- Vehicle Parts Recalled: Mopar Hybrid Service Kit Battery Packs, parts numbers 68488244AA and 68540591AA
- Number of Components: 1,064
- Safety Defect: The high voltage batteries were built with cells prone to separator damage. The resulting internal failures can cause vehicle fires.
- Recall Remedy: Jeep dealers will repurchase the high voltage battery packs. If the parts are already installed in the vehicle, dealers will update the battery pack software with a software flash and replace the battery pack assembly.
- Recall Notifications: Interim notices were mailed out starting October 17, 2024.
Jeep Wrangler, Grand Cherokee Battery Defect History
Fiat Chrysler (now Stellantis) launched an investigation in May 2023 after receiving two field reports of high voltage battery fires in 2021 Jeep Wrangler plug-in hybrid vehicles. That same month, FCA requested to repurchase both Jeep Wrangler vehicles to continue investigating the issue.
From May to September 2023, FCA received five more reports of 2021–2022 Jeep Wrangler PHEVs with high voltage battery fires and requested to repurchase them. FCA repurchased two vehicles and disassembled their HV battery packs to analyze the modules and cells. By the time it announced the recall, it was aware of eight field reports related to the issue. It conducted a recall of 2021–2023 Jeep Wrangler PHEVs, during which it conducted software updates and any needed replacements of affected parts.
In June 2024, FCA received two reports of high voltage batteries causing fires in Jeep Wrangler PHEVs that were not covered by the previous recall. Between April and July, additional reports surfaced, including three reports of fires coming from high voltage batteries in Jeep Wranglers that had received the software update from the previous Jeep Wrangler 4xe fire recall.
Through investigation of these Jeep Wranglers, FCA learned that the software remedy could not detect certain abnormalities that might otherwise cause vehicle fires in the high voltage batteries. By August 2024, FCA determined that the battery fires were caused by separator damage.
As of September 2024, FCA is aware of 12 customer assistance records, one warranty claim and 13 field reports related to the Jeep PHEV battery fire issue, which is linked to two injuries thus far.
Recall 24V-720 was announced in October 2024 with a phased recall remedy schedule.
In July 2025, FCA launched a new investigation in response to reports of fires in repaired Wrangler and Grand Cherokee PHEVs and in vehicles outside the scope of this recall. Samsung SDI investigated the battery pack and determined that the fires were caused by the same defect.
By October 2025, FCA was aware of 19 field reports, 19 customer assistance records and one injury related to the battery defect.
What To Do With Your Jeep Wrangler Or Jeep Grand Cherokee
Book the recall service, and until it is done, follow Fiat Chrysler’s instruction to park outside, keep the Jeep away from structures and skip the charger. Keep every recall notice you receive, interim or final; the interim notice mailed to owners looks something like this.
Two phone numbers worth saving:
- Chrysler customer service: 1-800-853-1403
- National Highway Traffic Safety Administration Vehicle Safety Hotline: 1-888-327-4236 (TTY 1-800-424-9153)
Use either the Chrysler number or NHTSA’s “Check For Recalls” tool to confirm your vehicle is covered. If it is not covered and your battery has failed or caught fire anyway, get a repair visit scheduled with your Jeep dealership and have the concern written down.
Whatever happens, keep the paperwork. Every dealership visit should end with a repair order, sometimes called a work order, recording what you reported, the date, and what was actually done. Recall work should cost you nothing, so a repair order showing a zero balance is still evidence: it proves the visit happened. Note the days the vehicle was in their hands as well, because that total matters later.
How You Can Get Compensation For An Unrepaired Jeep Wrangler Or Grand Cherokee
Owners caught in a recall with a long wait, or a repair that does not hold, often do not realize there is a separate remedy that has nothing to do with the recall system. Under consumer law, a defect that a manufacturer cannot resolve is a warranty problem in its own right.
In California that remedy is the Song-Beverly Consumer Warranty Act, the statute most people mean when they say lemon law. A manufacturer that cannot repair a defect substantially affecting the use, value or safety of your vehicle after a reasonable number of attempts, while the vehicle is still under warranty, has to repurchase or replace it, and reimburse expenses you incurred because of the defect. The manufacturer also pays your attorney fees and costs as part of the settlement if you win, which is why these cases run on contingency.
A battery fire recall builds that record in a specific way. Weeks parked outside on a manufacturer instruction not to charge a plug-in hybrid is loss of use of the thing you actually paid for. A vehicle that goes through the 68C service and still will not hold hybrid function is a second repair attempt. Days sitting at the dealership waiting on a battery pack count too: California treats a cumulative 30 days out of service for warranty repair as a strong signal on its own, and those days do not have to run back to back. Keep every repair order and note every date.
Under the California Lemon Law, a vehicle may be a lemon if it has a problem that affects its use, value or safety, is covered by the manufacturer’s warranty, and has not been repaired within a reasonable number of attempts. If your Jeep has an issue that has survived multiple repair visits, that is the situation the statute was written for. What a successful claim pays is a repurchase at close to what you paid, including taxes, registration and finance charges, less a mileage offset for the trouble-free miles before the defect appeared, or a replacement vehicle; our buyback calculation page shows how that figure is assembled.
Talk to a California Jeep lemon law attorney about your own repair history. The consultation is free for California residents, it takes a few questions about the vehicle and a look at your repair orders, and nothing about it commits you to anything. Our lemon law FAQ answers the questions that come up most often before people call. Our help costs you nothing out of pocket: our lemon law firm is paid only if we win, and the manufacturer covers the fees and costs as part of the final settlement. Reach our Jeep lemon law attorneys on 833-208-8181 or use the consultation form at the bottom of this page.
Jeep 4xe Battery Recall Questions Answered
Is there a Jeep battery fire recall? Yes. Recall 68C, NHTSA 25V741000, covers 320,065 Jeep Wrangler 4xe and Grand Cherokee 4xe plug-in hybrids whose high-voltage battery can fail and start a fire. It is the third and largest recall for this defect.
Which Jeep 4xe models are in the PHEV recall? Model year 2020 through 2025 Jeep Wrangler 4xe and model year 2022 through 2026 Jeep Grand Cherokee 4xe. Vehicles repaired under the two earlier recalls, 23V-787 and 24V-720, are included and need the updated remedy.
Is there a fix for the Jeep 4xe battery recall yet? Yes. Dealers perform a high-voltage battery analysis with software updates to the battery pack, hybrid, powertrain and transmission control modules, a charge to roughly 75 percent and a monitored drive cycle, and replace the pack when it fails the check. Availability has been phased and pack supply has been the bottleneck.
Can I still charge my Jeep 4xe? Not until the recall service has been performed on your vehicle. Fiat Chrysler’s instruction is to park outside, away from structures, and refrain from recharging, because the fire risk falls as the charge is depleted.
What if my Jeep 4xe still has battery problems after the recall repair? That is a warranty problem, not a recall problem, and it is where a California lemon law claim starts. Owners have reported hybrid function that stays limited after the service, and each of those visits is another documented repair attempt.
Does the recall cover a battery that already failed? The recall remedy covers inspection and replacement where the pack fails the analysis. If your pack failed before the recall and you paid for it, ask Chrysler customer service about reimbursement and keep the invoice.
Reviewed by Roger Kirnos, Managing Attorney, California State Bar No. 283163
