California Lemon Law News + Info

2020-2023 Ford Explorer Backup Camera Problems Not Fixed By Recall

Ford backup camera recalls have allegedly not fixed recurrent issues with the defective 360-Degree Camera system, which often glitches or malfunctions when certain Ford and Lincoln vehicles are in REVERSE.

Ford’s 360-degree camera system is an optional upgrade that comes at an additional cost to Ford and Lincoln owners. The 360-degree feature allows the Ford or Lincoln driver to see all around the vehicle. However, its most basic backup camera feature – the very thing required by federal law – is allegedly defective.

The Ford backup camera lawsuit alleges that these Ford backup camera glitches cause a total loss of the rear camera image and only show a blank screen or blue or black image. Multiple recalls were issued for the problem, but the Ford class action lawsuit alleges that the problem continues to render the 360-Degree camera useless.

Which vehicles have the Ford backup camera problem?

The Ford backup camera lawsuit includes these vehicles with 360-degree camera systems:

  • 2020-2023 Ford Explorers
  • 2020-2023 Lincoln Aviators
  • 2020-2022 Lincoln Corsairs

However, owners of Ford Explorer vehicles have reported issues with their backup cameras not working as early as 2011. This is revealed by multiple articles discussing issues with 2011-2019 Ford Explorers, where drivers attempt to fix the issues themselves.

How many Ford Backup Camera Recalls are there?

Ford has issued three backup camera recalls for affected Ford Explorer, Lincoln Corsair, and Lincoln Aviator vehicles. The first Ford backup camera recall highlights the start of Ford’s acknowledgment of the issue. Each subsequent recall was an expansion that targeted a wider pool of affected vehicles, but came no closer to solving the issue.

Recall 21V-735

  • Number of Vehicles: 228,297
  • Vehicle Models: 2020-2021 Ford Explorer, Lincoln Corsair and Lincoln Aviator vehicles with 360-degree cameras.
  • Issue: The video output fails and prevents the display of the rear view camera image. Ford dealers provided updates to the Image Processing Module software. According to recall documents, the camera system was affected by leakage current because “an unused general purpose output pin on the digital camera was left open.”

Recall 23V-022

This recall replaced and expanded Recall 21V-735.

  • Number of Vehicles: 382,759
  • Vehicles Covered: 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles with 360-degree cameras.
  • Issue: Video information from one or more of the 360-degree cameras – including the rearview camera – is not being fed to the SYNC display screen. This issue happens at random. According to recall documents, the Image Processing Module – B (IPMB) responds to a loss of video frames by displaying a blue image when it should re-initialize the video pipeline. Vehicles that had the old recall repair will need to be repaired again.

Recall 23V-342

This recall replaced and expanded Recall 23V-022.

  • Vehicles Covered: 422,201
  • Vehicles Covered: 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles with 360-degree cameras.
  • Issue: The rearview camera image is lost, replaced with a blue image or black image on the SYNC screen when the vehicle is in REVERSE or when the 360-degree view is selected and available during low-speed operation. Recall documents state that this blue screen or black screen image is most likely to occur during the re-initialization process, during which either the IPMB loses video frames or when the cameras enter sleep mode.

As shown by this Ford backup camera lawsuit, recalls for auto defects can affect the outcome of (and claims made in) class action lawsuits against auto manufacturers. Should you opt out of a class action lawsuit and pursue an individual claim, recalls can affect the outcome of lemon law cases.

Ford Backup Camera Lawsuits: How They Affect Me.

If you find that your Ford backup camera is not working and your Ford or Lincoln dealership has been unable to fix it, you may be eligible for restitution under one or more consumer protection laws. If you are included in the Ford 360 degree camera lawsuits, you may be able to obtain a portion of the final settlement if the courts rule in the Ford and Lincoln drivers’ favor.

However, class action lawsuits often offer only meager portions of final settlements to each individual included. An individual claim under your state lemon laws may allow you to recover a more substantial reward if you opt out of the class lawsuits before established deadlines.

Our Ford lemon law attorneys are experienced in handling individual lemon law claims and ensuring that each vehicle owner is awarded what they are owed under the law. If your Ford or Lincoln is found to be defective, you may be entitled to cash compensation, a vehicle replacement or a lemon law buyback.

If you opt for the latter, you may recover a near full refund of your vehicle’s purchase price, plus additional costs you incurred thanks to your recurring vehicle problems. You will not have to pay for your attorneys’ fees and costs, as they are covered by the manufacturer as part of the final lemon law settlement.

Call our Ford lemon law attorneys at 877-217-7676 or complete the form below to sign up for a free consultation.


Lemon Law Help by Knight Law Group is an automotive lemon law firm that exclusively practices in California. If you are a California resident who purchased or leased a defective vehicle from a licensed dealership in California, we may be able to help you get rid of your potential lemon and recover significant cash compensation. Model year restrictions apply: 2017–Present vehicle models only.

However, we cannot help those who reside outside of California or purchased their vehicle outside of California unless they are active duty members of the Armed Forces, nor will we be able to refer those to a lemon law firm in their states.

To learn more about the California Lemon Law and your legal rights, visit our guide on the California Lemon Law for more information.

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