Ford has recalled more than 290,000 Super Duty trucks at risk of fuel pump failure because biodiesel deposits can wear down pump components and cause a loss of motive power.
The high pressure fuel pumps had aged biodiesel deposits due to fuel sitting for extended periods of time during the COVID shutdowns. Ford truck drivers may experience an extended crank while starting or notice an illuminated Check Engine Light (CEL) and reduced engine power.
The Ford truck high pressure fuel pump recall covers the following vehicles:
- 2020–2022 Ford F-250 Super Duty
- 2020–2022 Ford F-350 Super Duty
- 2020–2022 Ford F-450 Super Duty
- 2020–2022 Ford F-550 Super Duty
- 2020–2022 Ford F-600 Super Duty
- 2021–2022 Ford F-650
- 2021–2022 Ford F-750
Ford’s fuel pump failures can lead to vehicle stalling and increase the risk of a rear-end collision. Ford is aware of at least 3,070 warranty reports, 498 field reports and 58 customer service reports associated with the fuel pump failures.1
If your 2020-2022 Ford F-Series diesel truck is listed in this recall, keep a lookout for a recall notice in your mailbox and contact Ford’s customer service department to schedule a repair visit.
Ford Truck Fuel Pump Recall Contact Information
- Ford Customer Service Department: 1-866-436-7332
- NHTSA Safety Hotline: 1-888-327-4236
Ford Truck Fuel Pump Recall: Quick Facts
- NHTSA Campaign ID: 24V957000
- Ford Recall Number: 24S78
- Number of Affected Vehicles: 295,449
- Recalled Vehicles: 2020–2022 Ford Super Duty models F-250, F-350, F-450, F-550, and F-600, and 2021–2022 F-650 and F-750 trucks.
- Vehicle Defect: High pressure fuel pumps may fail due to worn down pump components and metal debris in the fuel system.
- Cause of Defect: Aged biodiesel deposits may form on the pump drivetrain roller and in the tappet body cooling passages.
- Defect Remedy: Ford and Lincoln dealers will update the Powertrain Control Module (PCM) software to increase pump cooling and prevent formation of aged biodiesel deposits.
In September 2021, an engineering team noticed an increase in warranty reports for high pressure fuel pump failures in Super Duty and medium-sized trucks with 6.7L Scorpion diesel engines. Specifically, the team noticed an increase in warranty rates for trucks with the Bosch CP4 RP7 diesel fuel pumps.2
The RP7 high pressure fuel pumps, which were introduced in 2020 Super Duty and 2021 medium-sized trucks, had experienced aged biodiesel deposits due to fuel sitting during the pandemic shutdowns.
In August 2021, the RP7 fuel pump was replaced with the RP8 high pressure fuel pump during production. The RP8 high pressure fuel pump has increased clearances in the roller shoe and tappet body to allow for better fuel flow. This allows for increased cooling in the tappet area to prevent the build-up of biodiesel deposits.
In December 2021, NHTSA informed Ford that other manufacturers issued recalls on vehicle models with Bosch CP4 high pressure fuel pumps. In January 2022, Ford responded to NHTSA and said it would continue monitoring the performance of vehicles with these pumps. From February 2022 onward, Ford continued to investigate data regarding the failed pumps and concluded that aged biodiesel deposits were responsible for fuel pump failures.
Ford fuel pump recall notices are expected to be mailed out on January 13, 2025.3 If you have a 2020-2022 Ford Super Duty truck, look out for a mailed notice in your inbox around that time.
Is My Ford Truck Affected By The Fuel Pump Recall?
If you Ford Super Duty truck is within the affected model years, you can find out if your Ford Super Duty truck is covered by the recall by doing the following:
- Use the National Highway Traffic Safety Administration’s “Check for Recalls” tool and type in your Vehicle Identification Number or License Plate Number.
- Contact Ford’s customer service department at 1-866-436-7332. Tell the Honda representative your Vehicle Identification Number and ask if your vehicle is covered by Ford recall number 24S78.
If your Ford truck is covered by the recall, contact Ford’s customer service department to confirm if you can schedule a repair visit with your local Ford or Lincoln dealership.
What are my rights if I can’t get my Ford truck’s fuel pump issues fixed?
If your Ford truck’s fuel pump issues cannot be fixed within a reasonable number of repair attempts, your truck may be considered a lemon.
The California Lemon Law allows owners of new and Certified Pre-Owned vehicles to recover legal restitution in the event that their vehicles are defective. Under the lemon law, a vehicle is considered defective if a manufacturing defect that affects its use, value or safety cannot be repaired within a reasonable number of repair attempts during the warranty period. If your Ford truck is considered defective under the California Lemon Law, you may be eligible to recover cash compensation, a vehicle replacement or a repurchase of your vehicle for its initial purchase price (minus a mileage based offset). Your attorneys’ fees and costs would also be compensated by the manufacturer as part of the final settlement.
If your vehicle is not repaired on a timely basis under a recall, your vehicle may be eligible for lemon law restitution depending on the circumstances. Repairs performed under a recall can still count as a repair attempt under the lemon law. Learn more about how recalls affect lemon law cases.
If you have a Ford truck affected by a recall and want to understand your consumer rights under the lemon law, call our Ford lemon law attorneys for a free consultation. You do not pay anything out of pocket for our lemon law assistance. We can be reached at 833-208-8181, or you can complete our consultation form below and we will reach out to you.
References
- 7L FORD SUPER DUTY AND MEDIUM TRUCK VEHICLES -HIGH PRESSURE FUEL PUMP PERFORMANCE, LOSS OF MOTIVE POWER. (2024). https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V957-5400.pdf
- Part 573 Safety Recall Report 24V-957. (2024). https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V957-2661.PDF
- (2024, December 20). High Pressure Fuel Pump May Fail [Review of High Pressure Fuel Pump May Fail]. Track Recalls & Safety Issues by NHTSA ID; National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=24V957000
Lemon Law Help by Knight Law Group is an automotive lemon law firm that exclusively practices in California, with offices in Los Angeles, San Francisco, Sacramento and Orange County. If you are a California resident who purchased or leased a defective vehicle from a licensed dealership in California, we may be able to help you get rid of your potential lemon and recover significant cash compensation. Model year restrictions apply: 2020–Present vehicle models only.
However, we cannot help those who reside outside of California or purchased their vehicle outside of California unless they are active duty members of the Armed Forces, nor will we be able to refer those to a lemon law firm in their states.
To learn more about the California Lemon Law and your legal rights, visit our guide on the California Lemon Law for more information.
