If you think your vehicle may be a lemon, it’s vital to keep track of all repairs and other relevant documentation. Ample documentation can help you build a stronger case if you decide to file a Lemon Law claim. But how do you keep track of everything? Here are a few tips:
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When you take your vehicle in for repairs, you should receive documents at the end of each repair visit. These documents are called repair orders. They should include the date of the repair, the problem you reported, the repairs made on the vehicle and the cost of the repair. If the repair took place during the warranty period, then it should be covered by the auto manufacturer.
Between repair visits, or even before repair visits, take notes of any situation where the defect is affecting your vehicle. For example, if one recurring problem you have is frequent, random stalling, record the dates and times of stalling incidents as well as other relevant details.
Record any incidents in which the defect put you in an unsafe driving situation.
Keep a log of your repair orders. If you keep them organized, it will be easier to retrieve them later when you consult with a lemon law attorney or file your lemon law claim. This will help you keep track of the number of repair visits, when they took place and what was done to the vehicle each time.
Keep all correspondence you have with the auto manufacturer or its representatives. If you have been communicating with the manufacturer or dealership about your vehicle, keep all copies. If your correspondence took place over the phone, take notes during the phone call. This should include dates, times and the content of the conversations.
By keeping track of all repairs and other documentation, you can help strengthen your case if you decide to file a Lemon Law claim. If you have any questions about what documentation you need to keep, be sure to contact a qualified Lemon Law attorney.
Lemon Law Help by Knight Law Group is an automotive lemon law firm that exclusively practices in California. If you are a California resident who purchased or leased a defective vehicle from a licensed dealership in California, we may be able to help you get rid of your potential lemon and recover significant cash compensation. Model year restrictions apply: 2016–Present vehicle models only. However, we cannot help those who reside outside of California or purchased their vehicle outside of California unless they are active duty members of the Armed Forces, nor will we be able to refer those to a lemon law firm in their states. To learn more about the California Lemon Law and your legal rights, visit our California Lemon Law Guide for more information.