If your Chrysler vehicle cannot be repaired by your local dealership or repair facility after a reasonable number of repair attempts have been made, you may benefit from the Chrysler buyback program. However, you have to fulfill the following criteria:

• You must be eligible for restitution under the California Lemon Law
• You have to have proof that your Chrysler vehicle has a manufacturing defect

A free consultation with our Chrysler lemon law attorneys can help you determine if you fulfill this Chrysler buyback criteria. Here is some general information about these key requirements.

Lemon Law Eligibility: Under the California Lemon Law, you must reside in the state and have purchased or leased a new or Certified Pre-Owned vehicle from a dealership in California (exceptions exist for members of the Armed forces under Military Lemon Law). Your vehicle must be set aside for personal, family or household use (certain exceptions exist for small businesses), and the issues you experience with your vehicle must impact its use, value or safety. Additionally, the issues must be covered by the manufacturer’s warranty and you must have brought your vehicle in for a reasonable number of repair attempts at the dealership during the warranty period.

Proof Of A Chrysler Manufacturing Defect: The most important piece of evidence of your vehicle’s manufacturing defect will be your repair orders (also known as “work orders”). These documents are invoices that you receive at the end of each repair visit at your local dealership or repair facility. Other vital pieces of information include your manufacturer’s warranty, your sales contract and/or lease agreement, and any documented communication between you and the manufacturer or dealership.

Legal nuances in the California Lemon Law can make this difficult for vehicle owners or lessees to prove independently. That’s why it is essential to allow an experienced lemon law attorney to help you build your case before the auto manufacturer. A lemon lawyer will help you get the proper restitution you are owed when Chrysler buys back your vehicle, including: the total amount paid or payable to your vehicle (minus a mileage-based offset), any taxes and/or fees associated with your vehicle purchase or lease, expenses incurred due to your vehicle defect (such as rental or towing costs), and any additional damages potentially owed to you by your manufacturer.

Calculating a Lemon Law Buyback

Our Chrysler lemon law attorneys can help owners and lessees of 2020–2025 vehicle models get restitution under the California Lemon Law. Such Chrysler vehicle owners may experience these common vehicle issues.

Chrysler 9-Speed Transmission Problems

Chrysler Voyager and Chrysler Pacifica vehicle models with 9-speed transmissions commonly experience these problems:

• Rough, delayed or sudden shifting
• Failure to shift properly
• Grinding or loud noises upon shifting
• Sudden or harsh acceleration/deceleration
• Loss of vehicle power
• Premature wear and tear
• Transmission failure

FCA 9-speed problems have resulted in a class action settlement for 2017–2021 Chrysler Pacifica vehicle owners.

However, owners of 2022 or newer Pacifica and 2020 or newer Voyager vehicles may pursue a lemon law claim for potential transmission defects.

FCA 9-speed transmission problems

Chrysler Pentastar Engines

Chrysler’s 3.6-L V6 Pentastar engines may experience these issues:

• Hesitation
• Engine misfires
• Vehicle surging
• Ticking noises
• Bucking
• Loss of power
• Engine failure

Though 2017–2021 Chrysler Pacifica owners have been included in a class action settlement for their vehicle issues, 2022–2025 Chrysler Pacifica and 2020–2025 Chrysler Voyager vehicles are still at risk of ongoing Pentastar engine problems.

Chrysler Pentastar Engine Lawsuit

Chrysler UConnect Infotainment Issues

Electrical issues caused by Chrysler’s UConnect Infotainment issues continue to be a thorn in many Chrysler vehicle owners’ sides. Despite the presence of a lawsuit filed alleging rearview camera and Bluetooth issues in 2017–2019 Pacifica and 300 vehicles, Fiat Chrysler continues to equip later model years with UConnect Infotainment systems that allegedly experience the same issues.

Along with other FCA vehicle models, the Fiat Chrysler UConnect Infotainment lawsuit alleges that 2021–2024 Chrysler Pacifica vehicles experience issues such as:

• Frozen infotainment display screen
• Loss of rearview backup camera image
• Distorted backup camera images
• Disconnected phone calls
• Navigation or GPS systems dropping off
• Failure to sync smartphones using Uconnect 5 through Bluetooth

These infotainment issues can cause drivers to become distracted while driving, putting them in potentially unsafe driving situations.

Along with Chrysler as a division, Fiat Chrysler also controls Dodge and Jeep. Read the other division pages to learn more about the parent company’s misconduct via its other brands and discover if you have a Chrysler lemon law case.