Ford Recalls 1 Million Vehicles For Backup Camera Issue

Ford has issued a recall of over a million vehicles due to freezing backup camera screens that could increase the risk of a rear-end crash.

According to recall documents, “the center infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.”¹

Software issues are behind these unexpected system resets. Ford backup camera issues are not a new issue to owners of recent model year vehicles; Ford has issued 11 backup camera-related recalls this year.

Table of Contents

• Quick Overview
• What Vehicles Are Recalled?
• Is My Ford or Lincoln Vehicle Included?
• How To Schedule a Repair
• Ford’s 11 Backup Camera Recalls
• If Repairs Don’t Work

A Quick Overview of Ford’s Backup Camera Recall

• NHTSA ID: 25V315000
• Ford Recall: 25S49
• Size of Recall: 1,075,299
• Affected Models: Certain 2021 and newer Ford and Lincoln models.
• Problem: A software issue is causing the backup camera screen to freeze, delay or turn black while the vehicle is in REVERSE.
• Recall Remedy: The accessory protocol interface module (APIM) software will be updated free of charge, either through the dealer or an over-the-air update.²
• Owner Notification: Interim notices began June 26, 2025. Further notices will be sent when the repair is available, likely in the third quarter of 2025.

What Ford Vehicles Are Recalled?

Ford’s massive backup camera recall includes the following vehicles:

• 2021–2024 Ford Bronco
• 2021–2024 Ford F-150
• 2021–2024 Ford Edge
• 2023–2024 Ford Escape
• 2023–2024 Ford F-250
• 2023–2024 Ford F-350
• 2023–2024 Ford F-450
• 2023–2024 Ford F-550
• 2023–2024 Ford F-600
• 2022–2024 Ford Expedition
• 2022–2025 Ford Transit
• 2021–2023 Ford Mach-E
• 2024 Ford Ranger
• 2024 Ford Mustang
• 2021–2023 Lincoln Nautilus
• 2022–2024 Lincoln Navigator
• 2023–2024 Lincoln Corsair

Is My Ford or Lincoln Vehicle Included?

To find out if your Ford or Lincoln vehicle is affected by this recall:

1. Check your Vehicle Identification Number (VIN): This number is located on the corner of the driver’s side dashboard where it meets the windshield. Alternatively, you can find it on the front driver’s side doorjamb.
2. Use NHTSA’s Recall Lookup Tool to search by your VIN or State License Plate Number.
3. Use Ford’s Recall Search or Lincoln’s Recall Search Tool to search your VIN.

How To Schedule A Repair Service

If your Ford or Lincoln is under recall, here is how you can schedule a repair service appointment:

1. Contact Ford’s Customer Service (1-866-436-7332) to report your vehicle issues and schedule a repair service.
2. Locate a Ford dealership or Lincoln dealership near you and call their provided phone number to schedule an appointment.

Ford’s 11 Backup Camera Recalls: From Largest to Smallest

Ford has issued several recalls this year, including 11 for backup camera issues alone. These numerous recalls come after Ford had to pay a $165 million civil penalty for failing to comply with federal recall requirements regarding vehicles with faulty backup cameras.³

Some of these recalls are repeat campaigns or expansions of previous efforts to correct lingering backup camera issues.

Ford Recall 25S49 / NHTSA 25V315000 – May 2025

• 1,075,299 vehicles affected
• Problem: Backup camera screen may freeze or go black due to APIM software error
• Models: 2021–2025 Ford & Lincoln vehicles
• Recall Remedy: APIM software will be updated by the dealer or through an over-the-air update.
• Date of Mailed Notice: Interim notices sent June 26, 2025. Updated notices will be sent when repairs are available.
• NHTSA Recall Page

Ford Recall 25S72 / NHTSA 25V442000 – June 2025

• 200,061 vehicles affected
• Problem: Rearview camera screen may go blank, or image may remain on display after vehicle has shifted out of REVERSE.⁴
• Models: 2018–2022 Transit Connect, 2019–2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019–2023 Ranger, Mustang, 2020–2021 EcoSport, Expedition, Navigator, 2020–2022 Escape, F-250 SD, Corsair, 2020–2023 Aviator, Transit, 2020–2024 Explorer, 2021–2024 Bronco Sport, and 2022–2024 Maverick vehicles
• Recall Remedy: An updated version of SYNC 3 software will be flashed into their Accessory Protocol Interface Module (APIM).⁵
• Date of Expected Mailed Notice: July 28, 2025
• NHTSA Recall Page

Ford Recall 25S42 / NHTSA 25V270000 – April 2025

• 160,729 vehicles affected
• Problem: Backup camera screens may be blank or distorted because the printed circuit board terminal header connector is damaged.⁶
• Models: 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles
• Recall Remedy: Dealers will install a replacement backup camera, which has improved header tooling and solder pads.⁷
• Date of Mailed Notice: Interim notices were sent May 6, 2025. Follow-up notices will be sent when the remedy is available.
• Note: This action expands Ford Recall 22S06/NHTSA 22V082000.
• NHTSA Recall Page

Ford Recall 23S48 / NHTSA 25V273000 – April 2025

• 128,889 vehicles affected
• Problem: The 360-degree view camera may not display a rearview image when the vehicle is shifted into REVERSE. This can happen when corrosion causes tin oxide to form on the internal camera connector or when connector misalignment causes contact deformation.⁸
• Models: 2022–2023 Ford Bronco vehicles
• Recall Remedy: Dealers will replace the cameras. The replacement cameras have gold-plated internal connectors and improved connector alignment.
• Date of Mailed Notice: Interim notices were sent May 21, 2025. Follow-up notices will be sent when the remedy is available, likely in the final quarter of 2025.⁹
• Note: This action expands Ford Recall 23S48/NHTSA 23V598000.
• NHTSA Recall Page

Ford Recall 25S05 / NHTSA 25V048000 – January 2025

• 91,580 vehicles affected
• Problem: The rearview camera may show a blank or distorted image.
• Models: 2021 Expedition, 2021–2022 Super Duty F–250, F-350, F-450, F-550, F-600, and 2020–2022 Lincoln Corsair vehicles
• Recall Remedy: Dealers will replace the rearview camera. Additionally, dealers will update the wire harness on Corsair vehicles.¹⁰
• Date of Mailed Notice: Interim notices were mailed February 27, 2025. Another notice will be mailed when the remedy is available.
• NHTSA Recall Page

Ford Recall 25S27 / NHTSA 25V159000 – March 2025

• 49,399 vehicles affected
• Problem: The rearview camera may show a distorted image or a blank blue or black screen.
• Models: 2020–2023 Explorer, Lincoln Aviator, and 2020–2022 Lincoln Corsair
• Recall Remedy: Ford and Lincoln dealers will have the Image Processing Module – B software updated.¹¹
• Date of Mailed Notice: April 25, 2025
• Note: This action addresses incorrect repairs performed under Ford Recall 23S23/NHTSA 23V342000.¹²
• NHTSA Recall Page

Ford Recall 25C14 / NHTSA 25V312000 – May 2025

• 12,219 vehicles affected
• Problem: The rearview camera image may still be displayed after the vehicle is no longer in REVERSE.¹³
• Models: 2021–2022 Ford Bronco with 8-inch SYNC infotainment screens.
• Recall Remedy: Dealers will update the SYNC module software.
• Date of Mailed Notice: June 18, 2025
• Note: This action addresses incorrect repairs performed under Ford Recall 22C27/NHTSA 22V825000.
• NHTSA Recall Page

Ford Recall 25C08 / NHTSA 25V161000 – March 2025

• 4,721 vehicles affected
• Problem: The rearview camera may display an inverted image when the vehicle is in REVERSE.¹⁴
• Models: 2025 Ford Escape
• Recall Remedy: Dealers will inspect and, if necessary, replace the Rear View Camera.
• Date of Mailed Notice: March 28, 2025.
• NHTSA Recall Page

Ford Recall 25S38 / NHTSA 25V242000 – April 2025

• 4,625 vehicles affected
• Problem: The rearview camera or 360-degree view camera may not display a rearview image when the vehicle is placed in REVERSE.
• Models: 2022–2023 Ford Transit
• Recall Remedy: Ford and Lincoln dealers will update the software for Image Processing Module – B free of charge.¹⁵
• Date of Mailed Notice: May 23, 2025
• Note: This action addresses incorrect repairs performed under Ford Recall 23S48/NHTSA 23V598000.
• NHTSA Recall Page

Ford Recall 25S28 / NHTSA 25V160000 – March 2025

• 2,290 vehicles affected
• Problem: A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.¹⁶
• Models: 2021–2022 Ford Edge
• Recall Remedy: The SYNC 4 software will be updated free of charge.¹⁷
• Date of Mailed Notice: April 25, 2025
• Note: This action addresses incorrect repairs performed under Ford Recall 22S14/NHTSA 22V151000.
• NHTSA Recall Page

Ford Recall 25S17 / NHTSA 25V134000 – February 2025

• 355 vehicles affected
• Problem: The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
• Models: 2023 F-Super Duty F-250, F-350, and F-450
• Recall Remedy: Dealers will update the Advanced Drive Assistance System (ADAS) module software for free.¹⁸
• Date of Mailed Notice: April 4, 2025
• Note: This action addresses incorrect repairs performed under Ford Recall 23S46/NHTSA 23V573000.
• NHTSA Recall Page

These 11 recalls underscore ongoing issues with Ford’s camera systems across its vehicle lineup. If you have had multiple repairs or continue to experience backup camera issues, it may be time to explore legal compensation.

If Your Camera Still Doesn’t Work After Repairs

Some Ford and Lincoln owners report experiencing ongoing issues with their camera systems even after receiving recall repairs. If your camera is still malfunctioning, freezing up, going blank or displaying distorted images, you may be eligible for restitution under California’s consumer laws.

California’s lemon laws allow owners and lessees of defective vehicles to recover cash compensation, a vehicle replacement or a lemon law buyback. If your camera system issues have not been resolved after multiple dealership visits, we recommend consulting a Lincoln or Ford lemon law attorney to explore your legal options. Contact us at 833-208-8181.

References

1. (2025, May 9). Part 573 Safety Recall Report 25V315. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V315-2916.pdf
2. (2025, May 9). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V315000
3. (2024, November 14). NHTSA Issues $165 Million Civil Penalty, Second Largest in Agency’s History. National Highway Traffic Safety Administration. https://www.nhtsa.gov/press-releases/ford-consent-order-165-million-civil-penalty
4. (2025, June 30). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V442000
5. (2025, June 27). Part 573 Safety Recall Report 25V442. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V442-7250.pdf
6. (2025, April 23). Blank or Distorted Rearview Camera Image. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V270000
7. (2025, April 23). Part 573 Safety Recall Report 25V-270. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V270-9214.PDF
8. (2025, April 23). Part 573 Safety Recall Report 25V-273. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V273-8477.PDF
9. (2025, April 24). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V273000
10. (2025, January 31). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V048000
11. (2025, March 14). Part 573 Safety Recall Report 25V-159. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V159-8572.PDF
12. (2025, March 14). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V159000
13. ‌(2025, May 9). Rearview Camera Malfunction/FMVSS 111. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V312000
14. (2025, March 14). Rearview Camera Image Displayed Incorrectly. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V161000
15. (2025, April 11). Rearview Camera Image May Not Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V242000
16. (2025, March 14). Blank or Distorted Rearview Camera Image. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V160000
17. (2025, March 14). Part 573 Safety Recall Report 25V-160. National Highway Traffic Safety Administration. https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V160-2979.PDF
18. (2025, February 28). Incorrect Rearview Camera Image May Display. National Highway Traffic Safety Administration. https://www.nhtsa.gov/?nhtsaId=25V134000

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